Wipro - Hyderabad

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Application Performance and availability analysis, CFBT tests, distributed problem management, SLI SLOs, observability platform, automation,

GENPACT - Hyderabad

Experience - 0 to 4

Key Skills - it operations, it ops, major incident management, crisis management, tier 2 support, infrastructure support, incident response, executive support, ecs support, executive communication, bridge call management, post incident review, pir, root cause analysis, problem management, event correlation, alert monitoring, false positive reduction, monitoring tools, splunk, dynatrace, datadog, itsm, servicenow, service transition, change management, knowledge management, service desk training, l1 coaching, premium support, system reliability, operational excellence, automation, ai in it operations, digital transformation, microsoft 365, sap support, unix, networking, cloud operations, continuous improvement, collaboration, customer centric approach.,

Wipro - Hyderabad

Experience - 5 to 8

Key Skills - DevOps Leadership, CI/CD Pipelines, DevOps Architecture Design, Automation & Scripting, Infrastructure Management, Cloud Platforms (AWS/Azure/GCP), Containerization (Docker/Kubernetes), Monitoring & Logging Tools, DevOps Toolchain Integration, Security Integration (DevSecOps), Incident & Problem Management, Root Cause Analysis, Tool Troubleshooting, Customer Support & Escalation Handling, Performance Optimization, Configuration Management (Ansible/Chef/Puppet), Version Control (Git/GitHub/GitLab), Build Tools (Maven/Gradle), Continuous Testing, Resource Planning, Team Management, Talent Development, Recruitment & Training, Performance Management, Stakeholder Communication, Collaboration & Coordination, Documentation, Agile/Scrum Methodologies, Leadership & Mentoring, Employee Engagement & Motivation.,

GENPACT - Hyderabad

Experience - 0 to 3

Key Skills - appian bpm, appian development, appian architecture, appian support, appian design patterns, process models, data level integrations, low code bpm, application design, application development, application support, api development, system integration, microservices, java, pl/sql, maria db, database integration, sdlc, unit testing, requirement analysis, troubleshooting, root cause analysis, incident management, problem management, change management, release management, itil, servicenow, jira, bmc remedy, production support, 24x5 support, mission critical systems, monitoring, batch job monitoring, dashboard monitoring, service delivery, sla management, escalation management, team mentoring, knowledge management, stakeholder communication, global delivery, insurance domain, cloud fundamentals, analytical skills, problem solving.,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

GENPACT - Gurgaon

Experience - 0 to 4

Key Skills - appian bpm, appian development, appian architecture, appian support, appian design patterns, process models, data level integrations, low code bpm, application design, application development, application support, api development, system integration, microservices, java, pl/sql, maria db, database integration, sdlc, unit testing, requirement analysis, troubleshooting, root cause analysis, incident management, problem management, change management, release management, itil, servicenow, jira, bmc remedy, production support, 24x5 support, mission critical systems, monitoring, batch job monitoring, dashboard monitoring, service delivery, sla management, escalation management, team mentoring, knowledge management, stakeholder communication, global delivery, insurance domain, cloud fundamentals, analytical skills, problem solving.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Hyderabad

Experience - 5 to 8

Key Skills - DevOps Leadership, CI/CD Pipelines, DevOps Architecture Design, Automation & Scripting, Infrastructure Management, Cloud Platforms (AWS/Azure/GCP), Containerization (Docker/Kubernetes), Monitoring & Logging Tools, DevOps Toolchain Integration, Security Integration (DevSecOps), Incident & Problem Management, Root Cause Analysis, Tool Troubleshooting, Customer Support & Escalation Handling, Performance Optimization, Configuration Management (Ansible/Chef/Puppet), Version Control (Git/GitHub/GitLab), Build Tools (Maven/Gradle), Continuous Testing, Resource Planning, Team Management, Talent Development, Recruitment & Training, Performance Management, Stakeholder Communication, Collaboration & Coordination, Documentation, Agile/Scrum Methodologies, Leadership & Mentoring, Employee Engagement & Motivation.,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Fortinet, Palo Alto, Cisco Asa, Problem Management, Incident Management, Firewall technologies, Security best practices, Network design principles, Routing technologies,

Cognizant Technology Solutions India Ltd - Chennai

Experience - 10 to 13

Key Skills - Delivery Excellence, ITIL, ITSM Processes, IT Consulting, Quality Management System QMS, Process Deployment, Floor Management, Risk Management, Continual Service Improvement CSI, Customer Satisfaction Management, Escalation Management, ISO 20000 Compliance, Internal and External Audits, Root Cause Analysis, FMEA, SWOT Analysis, Problem Management, Service Delivery Management, PDCA, Lean, Six Sigma, Governance Management, Analytics, Infrastructure Services Quality Standards, Contract Compliance, Stakeholder Management, Analytical and Diagnostic Skills.,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Application Performance and availability analysis , distributed problem management, SLI SLOs, observability platform, automation,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Cognizant Technology Solutions India Ltd - Hyderabad

Experience - 2 to 4

Key Skills - ServiceNow (SNOW), Splunk, IT Systems Monitoring, Incident Management, Problem Management, Log Analysis, System Performance Optimization, IT Infrastructure Support, Security Controls, Compliance Management, Capacity Planning, Troubleshooting, Root Cause Analysis, System Documentation, SOP Management, Vendor Coordination, System Integration, System Upgrades, Disaster Recovery, Business Continuity Planning, Stakeholder Communication, Analytical Skills,